Business Research Methodologies of Customer Service Satisfaction

Business Research Methodologies Measuring the Effectiveness of Customer Service Satisfaction in the Hospitality Abstract The companies carry out their activities with aim of making profit. In addition, the companys performance will determine its success or failure. There are different challenges faced by the companies, which are internal and external. However, present strengths or weaknesses will determine its going concern. Some of the internal factors include employees performance, compliance to the industry standards, while the external are the competitors within the same industry, legal regulation imposed by the government and the economy of the country. A successful company will motivate its employees, set and comply with the standards and goals, which should be achieved. Unity in the company will promote satisfaction of every stakeholder and will encourage them to work together with the company.